Falls from Height Claims

What matters in a fall from height claim?

The investigation should establish the task, the access equipment, the working surface and how the fall occurred. It is also important to identify who controlled the work and the equipment. A person may be injured falling from a relatively low level; the actual risk and circumstances need assessment.

Planning and preventing falls

HSA guidance describes a hierarchy: avoid work at height where reasonably practicable; where it is necessary, prevent falls; and where risk remains, reduce the distance and consequences. The evidence may concern edge protection, appropriate access equipment, supervision, inspection, training or the condition of a fragile surface.

Ladders, scaffolds and temporary platforms

Relevant questions include who selected and supplied the equipment, how it was positioned, whether it was suitable for the task and what checks were made. The fact that a harness or ladder was available does not by itself establish that the overall system of work was safe.

A claim must connect an actionable failure with the fall and injury. The worker’s own actions and instructions received may also need examination. Where the incident happened on a building site, see our construction site accident claims page.

Evidence about the work area and fall protection

• The task, working height, location and sequence leading to the fall.
• The type and identifying details of ladders, scaffolding, platforms or access equipment.
• Photographs already available or obtained safely, showing the wider work area and protective measures.
• Witness details, incident reports and the identity of those directing the task.
• Information about training, inspection, supervision, weather and any earlier concerns.
• Medical records and evidence of care needs, expenses and lost income.

Do not climb back into an unsafe area to collect evidence. A solicitor can advise on preserving equipment records and whether a suitably qualified expert should inspect the site. The timing matters because temporary equipment may be moved or dismantled.

How Lalloo Solicitors can help

We review the circumstances, identify the relevant parties and explain what further evidence may be needed. The medical evidence must connect the injury with the accident and address recovery, treatment and any continuing effects.

Many personal injury claims begin through the Injuries Resolution Board application process. The appropriate route, any settlement discussions and the need for court proceedings depend on the claim. You can also read about assessment and mediation advice.

A claim may include compensation for the injury and supported financial losses, such as treatment expenses and loss of earnings. There is no fixed payment for an accident type: the evidence and individual circumstances matter.

Falls from height claims: common questions

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