Workplace Slip, Trip and Fall Claims

Identifying the cause of a fall at work

Wet floors, leaking equipment, trailing cables, uneven surfaces, poorly stored materials or unsuitable access routes can be relevant. Establishing that a person fell at work is not enough on its own. The claim needs evidence of the hazard, the responsibility for managing it and its connection with the injury.

Cleaning and inspection arrangements

Questions may include how the area was inspected, how a spill was identified and what was done before people used the route. A warning sign is one piece of evidence. Its location, visibility and suitability for the risk should be considered alongside cleaning, access restrictions and other precautions.

Employees, contractors and shared premises

The employer may not be the only organisation involved. A premises occupier, maintenance provider or cleaning contractor may have relevant responsibilities. The correct parties should be identified from the facts and working arrangements, rather than simply naming every organisation associated with the building.

This page concerns falls during work. For an accident while visiting a shop or another public place, see public slip and trip claims. Falls from ladders, scaffolds or raised areas are addressed in our falls from height claims page.

Preserve evidence before the area changes

• The exact location, time, lighting and floor condition.
• A clear description of the substance, obstruction or defect you believe caused the fall.
• Photographs taken safely, including the surrounding route and any warning signs.
• Witness contacts, the incident report and details of available CCTV.
• Details of footwear, cleaning activity, earlier complaints and relevant instructions.
• Medical records, treatment receipts and evidence of time off work.

Ask promptly about retaining footage and relevant inspection or cleaning records. Do not alter the scene or expose yourself to danger to collect evidence. If you did not see what caused the fall, say so; the investigation should not begin with an invented explanation.

How Lalloo Solicitors can help

We review the circumstances, identify the relevant parties and explain what further evidence may be needed. The medical evidence must connect the injury with the accident and address recovery, treatment and any continuing effects.

Many personal injury claims begin through the Injuries Resolution Board application process. The appropriate route, any settlement discussions and the need for court proceedings depend on the claim. You can also read about assessment and mediation advice.

A claim may include compensation for the injury and supported financial losses, such as treatment expenses and loss of earnings. There is no fixed payment for an accident type: the evidence and individual circumstances matter.

Workplace slip, trip and fall claims: common questions

Related services and guidance